Categories
AFNewsNG Logo
News Special Report

How To Lodge Complaint Against Your Bank To CBN | READ DETAILS

Faith Ukanwa

Jan 31, 2022

The Central Bank of Nigeria (CBN), has revealed how aggrieved Nigerians can lodge a complaint against their banks to them.

READ ALSO: Bloodbath At Wedding: Bandits Kill 13, Abduct Many In Midnight Attack In Kaduna Community

Complaints can be lodged against financing institutions who are licensed under the CBN such as Commercial banks, micro finance banks, Primary Mortgage Institutions and Discount Houses.

READ ALSO: How a Catholic Priest Slumped and Died While Delivering Homily in Delta Church

According to the apex bank, customers have the right to escalate their complaint to the Director, Consumer Protection Department (CPD) of the CBN after lodging complaint when banks fails to acknowledge within 3 days or issue a tracking number or fails to resolve the complaint within the timeliness as stipulated by the Consumer Protection Regulation (CPR).

READ ALSO: All Facts Newspaper 2021 Media Summit/Award Event Slated For December 2021

To lodge a compliant, send an email to cpd@cbn.gov.ng

READ ALSO: BREAKING: Senate Rejects Buhari's Request On New Electoral Act 2022 | DETAILS

or send a letter to;

READ ALSO: Ofuji Ndị Igbo Sets 2026 Agenda, Promises Greater Community Engagement

The Director

READ ALSO: "Ikwuano Locked Down For Alex Otti" - Monday Ubani SAN Sends Strong Message To Opposition

Consumer Protection Department

READ ALSO: Mother's Day: Abia Government Liaison Officer Honours Women, Says Mothers Shape Future Leaders

Central Bank of Nigeria

READ ALSO: COVID-19 UPDATE: Imo state totally lock down

Central Business District

READ ALSO: END OF ROAD! How 2 Civil Servants Connived With Grandmother to Sell Newborn Baby for N1.5m

Garki Abuja

READ ALSO: We are Fulfilling our Campaign Promises to Abians - Ikpeazu

READ FLIER FOR MORE DETAIL:

Related Stories

""

— Faith Ukanwa

Join the Conversation

Signed in as Member