RIGHTS: NCC Reveals 9 Basic Consumer Bill of Rights | READ DETAILS
Faith Ukanwa
May 03, 2021
The Nigerian Communication Commission (NCC), has pointed the need for Nigerian consumers to know their rights before purchasing products
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Consumer Bill of Rights is the legal and moral duties of protection owed to a buyer of goods or services by the supplier.
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The basic Consumer Rights as listed by the NCC are;
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Right to Privacy
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Right to Quality of Service (QoS)
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Right to Action On Disputed Charges
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Right to Fair Complaint Process
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Right to Accurate, Clearly Worded and Organized Bills
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Right to Timely Installation, Restoration and Repair of Service
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Right to be Informed
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Right to Safety
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Right to Choose and
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Right to Timely Redress.
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— Faith Ukanwa